Excellent development and maintenance of applications is necessary in order for systems to operate well in today’s business climate. Software application must constantly be updated so that a business does not fall behind because of their outdated software and technology.
Rigel Application Management Services caters to small and medium enterprises that require maintenance of existing applications and require new applications to be developed. Through a set of Engagement, Knowledge Transition and Support Processes, we bring Applications and Environments to manage your IT infrastructure and improve availability, security and extensibility (technology migrations). We manage end to end life cycle of Applications either by transitioning and maintaining steady state of operations or by building Applications first and maintaining them for respective life cycles.
Our administrators performing operations on a network device will see what is required for them to remediate the issue(s). All login sessions are recorded and attached to a trouble ticket for the problem associated with it. This provides complete accountability and meets compliance requirements for tracking all changes to IT operations.
If you are experiencing fragmented application support, increased outages due to configuration and released management issues, 24/7 application management issues or increasing support costs, contact us now for a tailor-crafted solution.